Shipping & Returns
Shipping
We’re happy to ship your activewear straight to your door
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Processing Time: Orders are processed within 1–3 business days (excluding weekends and holidays)
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Standard Shipping: Typically arrives within 3–7 business days after processing.
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Express Shipping: Need it faster? We offer an express shipping option at checkout, with delivery in 1–3 business days after processing.
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Shipping Rates: Shipping costs are calculated at checkout based on your location and selected shipping method.
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Order Tracking: Once your order ships, you’ll receive a confirmation email with tracking details.
Please note: delivery times may vary during sales, holidays, or peak periods.
Returns & Exchanges
We want you to love your purchase! If something isn’t quite right, we’re here to help.
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Return Window: Returns are accepted within 14 days of delivery.
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Condition: Items must be unworn, unwashed, and in original condition with tags attached.
Returned items must be free from makeup, fake tan, deodorant marks, stains, and perfume or fragrance smells. -
Final Sale Items: Sale or clearance items are final sale and cannot be returned.
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Exchanges: We currently offer exchanges for size or color, subject to availability.
To start a return or exchange, please contact us at modessa.active@gmail.com with your order number.
Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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Original shipping fees are non-refundable.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please email us within 48 hours of delivery, and we’ll make it right as quickly as possible.